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How to reach the salon?

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You can reach our salon very easily by public transport. Only 800m from the Hamburg main station, you can reach Hairfantastic by bus, subway and S-Bahn. In addition, you can also come to visit us by car. The parking garage Q-Park City-Parkhaus is only 120m away from our salon.

How can you communicate what styling and color you think is best?

Photos are a great way to show our hair stylists exactly what you envision. You will be given options and recommendations for home care to maintain the salon look and make styling easier for you.

What questions should I ask at the salon to make sure my expectations are clear?

A quality consultation depends on an open conversation before you begin service, so you can feel completely comfortable with your experience. Feel free to talk about your concerns during the consultation: How often do I need to have my hair cut or colored to get this look...how much time and money is involved? What are the best ways to recreate this look at home? What products work best for my hair?

Definitely! Hairfantastic offers high quality professional hair products from Kérastase and Glynt for sale, so our customers can care for their hair at home with the same products we use in our salon. Our team will help you find the right products for your hair type and lifestyle.

Can I buy your hair care products in the salon?

What if I'm a new client and want to try different hairstylists before deciding on one?

We are proud of the consistently excellent and diverse talents of the Hairfantastic team. We strongly encourage you to meet different members of our team to find the hairdresser that best suits your personal preferences and schedule.

Why should I choose Hairfantastic hair salon?

Taking care of yourself is not a luxury, but important for your overall health. Hairfantastic offers personalized services from professional and experienced staff who take the time to make you feel welcome and understand your special needs. From the moment you enter our salon, you can count on the personalized and attentive service of our hairstylists.

We offer:

  • Individual advice
  • Highest hygiene standards
  • Relaxed and welcoming ambience
  • Qualified and attentive staff
  • Professional equipment
  • High quality hair care products
  • Reasonable price

Couldn't find your question? Fill out the contact form and someone from our team will get back to you shortly.

What is the delivery time?

After you place an order, DHL collects the package the following day and takes 2-3 business days to deliver the order to you.

How much are the shipping costs?

The shipping costs for an order are 4,30 € (if the order weighs less than 1 kg) and 4,95 € (if the order weighs more than 1 kg).

How does Hairfantastic handle refunds?

You have a right of return for 14 days after your purchase. You will get the spent amount within 3-4 days after receiving the goods.

What payment methods do you offer?

You can pay on our website with PayPal and Stripe.

Why should I store at Hairfantastic?

In Hairfantastic online store you can buy products from Kérastase and GLYNT, which are sold exclusively in hair salons. Thus, you can also get a professional look and quality hair care at home.

How sustainable are the products in the Hairfantastic online store?

GLYNT products are certified cruelty free (No living beings are harmed in connection with the production of cosmetics.), vegan (With the exception of a few products, most Glynt products are vegan.) and dermatologically tested (Since the products are used in hair salons, Glynt products are tested for skin intolerance.). In addition, Glynt product packaging is 100% recyclate, from European recyclables collection, to reduce the carbon footprint. The Glynt brand is a pioneer in refilling and reusing bottles and jars.

Kérastase products combine luxury and responsible action. Kérastase strives to work with local farmers when sourcing raw materials such as coconut or argan oil. To do this, the brand uses many plant-based and biodegradable ingredients. Almost all of Kérastase's products are produced in its Spanish factory in Burgos, which has been CO2 neutral since 2015. This factory is also a leader in the recycling of waste, as well as saving water consumption.

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